FAQ
What can I do on Masterplace?
You can publish your live or recorded courses, webinars and consultations. You can start fresh or use your existing courses — our support team will help you move! And if you have an idea for a live course but don’t know how to start, our AI Copilot will help you with writing and planning it.
Do I need to provide or install anything?
The only thing you need is your expertise! We will provide everything else: discoverability, calls, video player, chats, scheduling, payment processing — we’ll handle it. No need to install anything, Masterplace works right in your browser. If you have any additional materials for your courses, you can include them in the chapters.
Do I need to pay to start teaching?
You can get the taste for free and use our platform for a month without paying. After that, you’ll need to subscribe to be able to publish your products. MasterCard, Visa, AmEx and any other payment methods supported by Stripe can be used.
How do I start earning?
You can make your products free or paid before publishing. After the course is completed, we’ll automatically send the payout to the provided bank account or contact you for the details if you didn’t submit the required info.
Can everyone join my live courses? Can I limit access?
Anyone can request to join, but you always have the final say in who gets to study. You can limit the number of spots at your live courses or webinars, and you need to approve or reject every request before the student can join. Rejected students will not get charged, so you don’t need to worry about that.
One more thing: you can make your product private and make it only accessible by a link you share yourself — it won’t show up in the search or at the home page.Can I access the recordings of my live sessions?
Yes, we record all your live courses, consultation sessions and webinars. You can view them at the Overview page.
How do I register for a live course or a webinar?
To sign up, you just need to make an account on Masterplace, pick the dates and wait for your request to be approved by the master. If your request gets rejected, your payment will be refunded.
How will the lesson go? Do I need to install anything or prepare any materials?
A couple of minutes before the session, you will get a notification by email and in the chat. From there, you can join the session call. No need to install anything, Masterplace works right in your browser. All lesson materials are provided by the master, and if there are any requirements, the master lists them in the lesson info.
Can I contact the master before signing up?
Yes, you can message any master at any time from their profile page. After you’re approved for the live course, consultation or a webinar, you’ll automatically join the group chat with the master and other students. Same thing with consultations — you get a personal chat with the master where you can discuss details and anything else you might need.
Can I access the recordings of the sessions? What happens if I skip a live course chapter?
We record all your live courses, consultation sessions and webinars, including the ones you did not attend. You can view them at the Overview page.
Still got questions?
You can always contact or email us at contact@masterplace.com and we’ll get back to you as soon as possible.